#235 - Wan Xiaotong's Chuunibyou works (2 in 1 order required)
#235 - Wan Xiaotong's Chuunibyou works (2 in 1 order required)
The next day at work, Liu Mengyuan indeed didn't ask about the cat cafe anymore.
Lu Yu was very satisfied.
Great, girl, let's slack off together.
As a vice president, there's no reason to be on the front lines with employees, engaging in internal competition every day, right?
However, someone still needs to oversee the operations of Cat's Meow; Lin Ming's mess can't be left unattended.
After all, if their mood is too bad and they become too frustrated, it will deduct my points.
But the problem now is, who to send?
Lu Yu opened the company's employee list on his computer, reviewing it as if counting family treasures.
Chu Xiong?
No, this guy is already the technical director; recently, his technical skills have become increasingly mature, and he might be reliable at crucial moments.
Zhang Qiqi?
Also no, this guy just played a phone on speaker in the cat cafe once, and the cats were already lying on the ground with their eyes rolled back.
Mo Xiaoxuan, Zhang Fan, Yao Jun, Shao Peng, Li Hongmei...
Lu Yu went through the list of old employees one by one.
No, although he initially recruited these old employees based on the standard of 'big smarts,'
he didn't expect that after these employees joined the company, they all performed very reliably, and many of them had become top performers, creating popular products.
Lu Yu stared at the list until the end, and soon his eyes lit up—
Wan Xiaotong!
Speaking of which, since joining the Catgirl Paradise team as a producer, Wan Xiaotong has continued her chuunibyou (middle-schooler syndrome) style.
Although this style seems unreliable to outsiders, Lu Yu regards it as a treasure.
This kind of mentally unstable chuunibyou girl is unlikely to get caught up in internal competition!
So Lu Yu is very confident in the 'Dimensional Catgirl' project and almost never asks about any development progress.
No matter how you look at it, that game has no chance of becoming a hit.
If she takes the Catgirl team to help with the cat cafe, there's definitely no need to worry about them bringing the cat cafe into the competitive grind.
Besides, he only needs a few employees to contact Lin Ming regarding the handover matters. After all, Cat's Meow will eventually be used as a gathering place for internal employees, and she doesn't need to understand shop operation or business tactics at all.
With that thought in mind, Lu Yu called over a few employees from the Catgirl Paradise team and told them about the task of assisting with the operation of Cat's Meow.
Hearing about this task, Wan Xiaotong looked excited, waving her small fists and eager to try.
But her personal translator, Xu Qin, was very worried: "President Lu, we actually don't have any experience in operating physical stores, why are you asking us to go?"
Lu Yu was stumped by this question.
Yeah!
Why?
He couldn't just say bluntly, 'Because you're the most unreliable team in the entire company, right?'
After hesitating for a moment, Lu Yu suddenly had a flash of inspiration and said:
"Actually, the reason why I have high expectations for you is because... yes, because you're from the Catgirl Paradise team, you're also dealing with cats, maybe you have more ideas, right?"
Xu Qin was dumbfounded.
This... this can be connected?
Lu Yu coughed awkwardly: "Ahem, in short, you can do whatever you want, nothing is taboo."
On the other side, Wan Xiaotong nodded with unusual excitement.
Xu Qin rubbed her eyebrows. She began to wonder if the people in this company were all abnormal, or if she was the one who had become abnormal...
...
In the afternoon, Wan Xiaotong and Xu Qin, along with the other members of the Catgirl Paradise team, arrived at Cat's Meow.
Lin Ming warmly welcomed them.
Wan Xiaotong and the other girls were also very curious about the cat cafe, looking around and petting the cats, having a great time.
Lin Ming was very curious about the arrival of these young women.
Although these faces looked very young, like this year's graduates, and that Miss Wan Xiaotong looked a bit... well, how to say it, mentally unstable?
But President Lu trusts them so much, maybe they have some special abilities?
As a result, the two teams stared at each other, and no one spoke first.
Finally, Xu Qin opened her mouth and said:
"Miss Lin Ming, I wonder if President Lu has told you anything? Like, what work to start with, or something."
"Huh?"
Lin Ming was dumbfounded.
So you really don't know anything?
But thinking about it, it makes sense. These immature girls don't look like they have any experience in operating a physical store.
Now, this store is being besieged by Liu's Commercial Plaza, and the complexity and intricacies of this situation are something that even she, the old store manager, wouldn't dare say she can handle, let alone these girls.
Lin Ming had no choice but to smile helplessly: "To be honest, after President Lu acquired this store, he only said one sentence, 'Do whatever makes you comfortable.'"
Xu Qin was stunned and murmured: "Actually... President Lu also said something similar to us, he said, 'You can do whatever you want, nothing is taboo.'"
The two sides stared at each other, falling into silence again.
Many eavesdropping employees were nervous. Was there any difference between what the company president said and saying nothing at all?
It's like a leader casually saying 'You handle it' when assigning work.
Anyone who really believes this sentence and lets themselves go will soon be packing their bags.
After a moment of silence, Meng Yue, the business operations person in the project team, raised her hand and said softly:
"Um... I have a clue that's not really a clue. I've heard many seniors in the company say that our President Lu is a master of layered thinking. Many of his words seem useless, but they actually contain a lot of profound meaning and hints. Whoever can figure out a little bit first will get a lot of opportunities for growth."
Lin Ming thought for a moment, stroking her chin, and tentatively said: "So, should we return to the basics and analyze President Lu's literal meaning?"
Xu Qin's eyes lit up after hearing Lin Ming's words, and she suggested:
"Could President Lu's meaning be to let us think from the customer's perspective about how to improve in order to make customers as comfortable as possible?"
Lin Ming nodded:
"That's definitely right. It's essentially 'thinking from another person's perspective,' but to be honest, those of us in the service industry all know this term. If you just hear this term vaguely, it's actually not very helpful."
Xu Qin continued to analyze: "I heard President Lu say that the reason why he wanted to acquire Cat's Meow was to use it as a welfare base for employees to play with cats, but I always feel that President Lu's plan is definitely not as simple as it seems on the surface."
Lin Ming nodded in agreement.
In fact, she didn't believe it at first when Lu Yu told her the purpose of acquiring Cat's Meow.
The reason is very simple: Peach Garden Village has, at most, a hundred or so employees.
To give these hundred or so employees a place to play with cats, he spent tens of millions to take over a street-facing shop. No normal boss would do such a thing.
Even if all of Peach Garden Village's money came from thin air, it wouldn't be wasted like this!
It simply gives people the feeling that this President Lu is simply pursuing the comfort and pleasure of his employees, even regardless of cost.
A living Bodhisattva is nothing more than this.
So, thinking about it, it's all illogical and doesn't make sense.
Since that's the case, there's only one answer: President Lu's words must have a deeper meaning!
Xu Qin pondered for a moment and said:
"I think, could President Lu's meaning be to have us employees play the role of customers and make suggestions for improvement?"
Lin Ming shook her head: "We've tried this ourselves before, but it still doesn't work. After all, it's our own business, we have a filter, and everything looks good to us. We can't find any flaws at all."
Xu Qin smiled slightly and then pointed to Wan Xiaotong next to her.
"That's why President Lu wanted Miss Wan to bring us here."
Seeing Wan Xiaotong, Lin Ming's eyes suddenly lit up.
That's right!
If it were someone with a normal thought process, they would either be too embarrassed to make suggestions or lower their requirements.
But Miss Wan Xiaotong has no such concerns at all!
If the improvement of this cat cafe can be done to the point where even she, with her chuunibyou perspective, can't find any fault, then it means the cat cafe can really succeed!
That's probably President Lu's real purpose in having her come!
So, at Xu Qin's request, Wan Xiaotong began to clear her brain and, as a customer, pointed out the shortcomings she saw, starting from entering the store.
Wan Xiaotong didn't hold back and went straight to it from the moment she entered the store, adjusting her eye patch and solemnly saying:
"I, as a visitor from the invisible boundary line of another world, signing a golden contract with you is the honor I bestow upon you."
Lin Ming was dumbfounded.
Every word Wan Xiaotong said was in Chinese, but after stringing them together into a sentence, she felt like she was listening to alien language.
Xu Qin quickly translated:
"Miss Wan means that our store can provide exclusive membership cards for employees and some regular customers with fixed spending for cat cafe consumption and point accumulation. Points can be exchanged for some limited edition prizes."
"Yes, yes, yes, that's right..."
Lin Ming's eyes lit up, and she began to record in her notebook.
She had thought about the membership card system before, but because it was too troublesome and she was worried that it would make this cat cafe less pure, she didn't do it.
Now that the store is on the verge of collapse, she can't worry about so much.
After that, Wan Xiaotong continued to browse the store and constantly made various new suggestions.
Lin Ming's notebook was soon filled with various suggestions from Wan Xiaotong:
Peach Garden Village Employee Cat Petting Privileges: Customers holding Peach Garden Village employee cards can pet cats for free.
Cat Adoption Rights: Employees and members can have free cat boarding services at Cat's Meow if they are on business trips or busy.
Free Cat Washing and Grooming: Employees and members can enjoy free cat washing and grooming services to provide care for the cats.
Cat Interaction Training: Provide cat interaction training for employees to allow them to better communicate with and care for the cats.
Customized Gifts: Provide customized cat cafe gifts for members to increase employee loyalty.
After updating a series of membership privileges, Wan Xiaotong also made suggestions for improving the store's facilities:
First of all, the store needs to provide more free Wi-Fi and charging facilities so that customers can work or rest in a relaxed environment.
Secondly, in terms of the store's decoration, more cat-themed decorations need to be designed to increase revenue sources.
Provide music performances and artistic performances to increase the cultural connotation of the cat cafe.
Add a quiet rest area and provide books and magazines to allow customers to pass the time in a relaxed atmosphere.
Set up a parent-child area and organize parent-child activities from time to time to attract family customers and cultivate children's love for cats.
Set up an interactive photography area to provide cute cat photos as souvenirs.
...
After recording these improvement suggestions, Lin Ming's mind gradually became clear.
In fact, she had thought about some of the suggestions mentioned here before, such as setting up a photography area, but she couldn't put them into practice because of the tight budget.
Now that it has been acquired by Peach Garden Village, and President Lu has said very generously that the budget can be spent as much as possible, isn't this a good opportunity for her to transform Cat's Meow into a real dream cat cafe!
Although Lin Ming was very satisfied with these proposals, Xu Qin was still thinking seriously.
Thinking carefully, if it were President Lu, would he really be satisfied with the cat cafe reaching this level?
After all, Peach Garden Village now has a very strong corporate culture, which is—One more!
It's never a bad thing to think one layer deeper.
So, Xu Qin continued:
"Miss Lin Ming, what is the biggest operational difficulty Cat's Meow is facing now?"
Lin Ming thought for a while and said:
"There's no traffic because the shops nearby, you should have seen when you came, are all taken over by Liu's Commercial Company. They plan to transform this place into Liu's Commercial Plaza in the future.
So, in their eyes, our store is a nail house. All the nearby billboards have been removed. I can occasionally stream on Peach Garden Light-Year to attract traffic for the store, but I have too few fans, and the traffic attraction effect is a drop in the bucket."
Xu Qin took a deep breath:
"I think I can understand now why President Lu wanted us to come over."
She opened the laptop she was carrying, and the screen showed the game interface of "Catgirl Paradise Adventure."
Xu Qin:
"This game is the first product that Peach Garden Village started with. Currently, it has more than 2 million players on all platforms. I think it must have a lot of fans in the Jianghai City player circle.
If we use this game to attract traffic, the effect should be good.
Coincidentally, this game is also cat-themed, and the tone is very consistent."
The other store employees and developers also nodded in agreement, and at the same time, they admired President Lu's foresight.
Whether it's Wan Xiaotong's chuunibyou or the development team's identity, it all seems to have played a role now.
President Lu had actually thought of all of this and arranged everything clearly.
He really, I'm crying!
Lin Ming said: "So... how should we use the game to attract traffic?"
Xu Qin said based on her past experience:
"It's probably about doing some offline peripheral collaborations, for example, transforming our cat cafe into a Catgirl Paradise-themed store. Game players who come to the store to spend money will be given some small peripherals such as posters and standees..."
Lin Ming was about to reply when Wan Xiaotong suddenly stood up at this time, adjusted her eye patch, raised her hand, struck an embarrassing chuunibyou pose, and murmured:
"I will use the power of the Dark Flame Demon Dragon to link this realm with the other world to achieve a new invisible boundary line!"
Xu Qin paused for a moment, then translated:
"Miss Wan means that since we're doing a collaboration, let's go all the way. 'Nekopara Adventure' will develop an exclusive DLC expansion pack for Cats' Tea!"
tkworld